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A payment was made but I have not be emailed an email confirmation/ received my order.Updated 13 days ago

If you have a payment from us in your bank, but you have not received the order and/or an email confirmation, then your order is likely a pre-order. To check, please search for an email from 'Purple Dot' in your email's inbox, this should help you find it! 

You can manage your pre-order using the link below:

https://www.astridandmiyu.com/pages/manage-pre-orders

If you still cannot find your order, please email us at [email protected]. We will be happy to help!

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