We want to make your checkout experience as smooth and secure as possible. We accept a wide variety of payment methods across our website, allowing you to choose the option that best suits your needs. All transactions processed on our site are fully

We want to make your checkout experience as smooth and secure as possible.We accept a wide variety of payment methods across our website, allowing you to choose the option that best suits your needs.&#xA0;All transactions processed on our site are fully encrypted using industry-standard security protocols to ensure your financial data is completely protected. Accepted Payment MethodsWe accept the following payment gateways and card networks at checkout: 1. Debit and Credit CardsWe accept all major international credit and debit cards, including:VisaMastercardAmerican Express (AMEX)Maestro 2. Digital &amp; Express WalletsFor a faster checkout experience, you can pay using your saved credentials via:Apple Pay: Available on supported Apple devices at checkout.PayPal: You can pay using your PayPal account balance, linked bank account, or saved cards. (Note: You do not need a PayPal account to complete a transaction using their secure portal).&#xA0;Alipay: Fully supported for our international customers. &#xA0; 3. Buy Now, Pay Later (BNPL)Klarna: Available to customers in supported regions (including the UK, US, Europe, and Australia) to split payments or pay later.&#xA0;Please note: Klarna is a form of credit. Spreading your costs responsibly is important. To learn more about how to use Klarna, payment schedules, and risk disclosures. In-Store &amp; Boutique PaymentsIf you are visiting us in person, please note our payment policies for physical locations:Our Boutiques: All of our standalone boutiques operate on a card-only/contactless basis. We are unable to accept cash payments in-store.Concession Stores: If you are shopping with us inside one of our partner department store concessions (such as Selfridges Manchester or Fenwicks Newcastle), payment methods are determined by the host department store, which may accept cash. FAQsWhen will my account be charged?For standard orders, payment is authorized and captured immediately upon completion of your order. It typically takes 3 to 5 business days for the transaction to appear on your bank statement, depending on your card issuer.&#xA0;Can I pay in my local currency?Yes. Our website supports multiple local currencies depending on your shipping region. Your checkout total will automatically adjust to display your local currency based on your shipping address.Can I use multiple payment methods?You can combine an Astrid &amp; Miyu Gift Card / E-Gift Card or Loyalty Ppints with any of our standard payment methods (such as a credit card or PayPal) to pay your remaining balance. However, we cannot split a remaining cash balance across two different credit/debit cards on a single online order. If you require any further assistance, please reach out to our Customer Connection Team at <a href="mailto:customerconnection@astridandmiyu.com">customerconnection@astridandmiyu.com</a>&#xA0;

What Forms Of Payment Do You Accept?

What is PayPal Pay Later & How to Use It Responsibly. To help you shop with confidence and manage your budget on your own terms, we partner with PayPal to offer PayPal Pay Later options at checkout. These services allow you to spread the cost of your

What is PayPal Pay Later &amp; How to Use It ResponsiblyTo help you shop with confidence and manage your budget on your own terms, we partner with PayPal to offer PayPal Pay Later options at checkout.&#xA0;These services allow you to spread the cost of your purchases. However, because both PayPal Pay in 3 and PayPal Credit are credit agreements, it is vital to understand your financial responsibilities before completing your order.&#xA0;Spreading the cost of a purchase should always be done mindfully and within your financial means. &#xA0; Your PayPal Pay Later OptionsDepending on your basket size and budget, you will see two main options when checking out with PayPal:<ul><li>PayPal Pay in 3: Splits your purchase of &#xA3;20 to &#xA3;3,000 into three equal payments. The first is taken at checkout, followed by payments in Months 2 and 3. 0% Interest. No setup or late fees.</li><li>PayPal Credit: Like a digital credit card attached to your PayPal account. Get 0% interest for 4 months on any purchase of &#xA3;99 or more. 0% Interest for 4 months. (Standard variable APR applies to remaining balances; &#xA3;12 late fees apply).</li></ul> Step-by-Step Checkout GuideChecking out is secure and simple, but we always encourage checking your budget before applying: 1. Select PayPal at checkoutAdd your items to your basket, proceed to checkout, and select PayPal as your payment method. 2. Choose &apos;Pay Later&apos;Once the secure PayPal portal opens and you log in, select the Pay Later tab. 3. Select Pay in 3 or PayPal CreditDepending on your basket size, choose Pay in 3 or apply for a PayPal Credit limit. PayPal will run a rapid eligibility assessment. 4. Confirm and place your orderReview your payment schedule and disclosures, confirm the agreement, and complete your purchase.&#xA0; 5. Order completeYour order will be placed immediately, once the above steps have been successfully completed. You will receive a confirmation email of your orders details and shipping timeline. Essential Disclosures &amp; Warnings1. Credit File &amp; Future Borrowing ImpactWhen you apply, PayPal may carry out a &quot;soft&quot; credit check. While this initial search does not affect your credit score, PayPal shares your repayment history with credit reference agencies. Missing payments can severely damage your credit history, making it significantly harder or more expensive to successfully apply for future credit (such as mortgages or car loans). &#xA0;2. Fees &amp; Interest<ul><li>Pay in 3: Has 0% interest and no late fees.</li><li>PayPal Credit: Offers 0% interest for 4 months on spends over &#xA3;99. However, if you do not pay off the balance within 4 months, a standard variable interest rate (typically 23.9% APR) is charged on the remaining amount. Additionally, late payments on PayPal Credit incur a &#xA3;12 late fee.</li></ul> Important Regulatory Risk WarningSpreading the cost of your purchases can be a helpful way to manage your budget, but borrowing more than you can afford could seriously affect your financial status. Please make sure you can comfortably afford your monthly repayments on time.PayPal Pay Later (including Pay in 3 and PayPal Credit) are credit agreements. Decisions to lend are subject to status and approval. Using credit options can make borrowing less accessible or more expensive for you in the future. Missing a repayment will result in PayPal reporting this to credit reference agencies, which will negatively impact your credit file. 18+, UK residents only. Terms and conditions apply.&#xA0;&#xA0; What to Do If You Are StrugglingIf your financial circumstances change unexpectedly and you are worried about meeting a payment deadline, contact PayPal. Reach out to PayPal&apos;s customer support through their app or online help center immediately. Under FCA guidelines, they are required to support you and help explore manageable repayment paths.&#xA0;For independent advice, you can get completely free, confidential debt advice and financial budgeting guidance from MoneyHelper or StepChange. Here is PayPal&apos;s Support Centre&#xA0;&#x1F449;&#xA0;<a data-fr-linked="true" href="https://www.paypal.com/uk/cshelp/contact-us">https://www.paypal.com/uk/cshelp/contact-us</a>

About PayPal Pay Later

Find quick answers to the most common questions regarding using PayPal's installment plans globally. Eligibility & Credit Checks. Who can use PayPal Pay Later?. To use PayPal's Pay Later options, you must:. Will it affect my credit score?. Applying f

Find quick answers to the most common questions regarding using PayPal&apos;s installment plans globally. Eligibility &amp; Credit ChecksWho can use PayPal Pay Later?To use PayPal&apos;s Pay Later options, you must:<ul><li>Be a resident of a supported country (such as the UK, US, Australia, France, Germany, Spain, or Italy).</li><li>Hold a standard consumer PayPal account in good standing.</li><li>Be at least 18 years of age (or the legal age of majority in your region).</li><li>Be checking out in the local currency of your registered PayPal account.</li></ul>Will it affect my credit score?Applying for a plan triggers a soft credit check by PayPal. This search is completely invisible to other companies and has zero impact on your credit score. However, if you miss your monthly repayments, PayPal will report this to credit reference agencies in your country, which will negatively affect your credit score and future borrowing options. Payments &amp; FeesAre there any fees or interest charges?No. PayPal Pay in 3 and Pay in 4 plans feature 0% interest and have no setup or late payment fees globally.How are payments collected?Your first payment is taken immediately when you place your order. The subsequent payments are debited automatically from the funding source (debit card, credit card, or bank account) linked to your PayPal account. You can also log into the PayPal App to pay off your balance early at any time.&#xA0; Returns &amp; RefundsHow do returns work with PayPal Pay Later?Your standard right to return items is completely unchanged. You will only ever be responsible for paying for the items you choose to keep.If you return your items and your payment deadline is approaching, we recommend checking your PayPal portal. Unlike other providers, PayPal does not have a manual &quot;pause&quot; button. If your payment date arrives before our warehouse processes your return, the payment may still be drawn. Rest assured, any overpayments will be fully refunded to your card once the return is finalized.When will my refund arrive?As soon as our warehouse team receives and processes your return, we will automatically notify PayPal. PayPal will adjust your plan balance or issue a refund for any installments you have already paid. Refunds are sent directly back to your original payment method and generally take 5 to 7 working days to clear. Safety &amp; ProtectionIs paying with PayPal secure?Yes. Transactions are protected by the exact same bank-level data encryption and advanced fraud prevention protocols as a standard PayPal transaction. Additionally, eligible purchases remain fully covered by PayPal Buyer Protection. If your package is lost in transit, fails to arrive, or significantly differs from what you ordered, you can open a dispute through PayPal to safeguard your money.&#xA0; What to Do If You Are StrugglingIf your financial circumstances change unexpectedly and you are worried about meeting a payment deadline, contact PayPal. Reach out to PayPal&apos;s customer support through their app or online help center immediately. Under FCA guidelines, they are required to support you and help explore manageable repayment paths.&#xA0;For independent advice, you can get completely free, confidential debt advice and financial budgeting guidance from MoneyHelper or StepChange. Here is PayPal&apos;s Support Centre&#xA0;&#x1F449;&#xA0;<a data-fr-linked="true" href="https://www.paypal.com/uk/cshelp/contact-us">https://www.paypal.com/uk/cshelp/contact-us</a>

PayPal Pay Later FAQs

What is Klarna & How to Use It Responsibly. At checkout, we want to give you control over how you pay. That is why we have partnered with Klarna to offer convenient, flexible payment options. While Klarna is a popular way to spread the cost of your p

What is Klarna &amp; How to Use It ResponsiblyAt checkout, we want to give you control over how you pay. That is why we have partnered with Klarna to offer convenient, flexible payment options.While Klarna is a popular way to spread the cost of your purchases, it is a form of credit. We encourage all our customers to use credit responsibly. Below is everything you need to know about what Klarna is, how it works, and the important financial commitments to keep in mind before checking out. What is Klarna?Klarna is a global payment service provider trusted by millions of shoppers worldwide. It allows you to buy your items immediately and pay for them at a later date, either in three interest-free installments or 30 days after dispatch.&#xA0;When used responsibly, Klarna charges zero interest and no fees. However, because it is a credit product, failing to make your payments on time can result in penalties, debt recovery actions, and damage to your credit score.&#xA0; How Does It Work at Checkout? 1. Select Klarna at checkoutAdd your favorite items to your shopping basket and proceed to checkout. Choose Klarna as your payment method. 2. Eligibility checkA secure window will open. Enter a few simple details to log in or create your Klarna account. Klarna will run a quick, &quot;soft&quot; creditworthiness assessment to confirm if you are eligible. 3. Choose your payment planSelect either Pay in 3 Installments or Pay in 30 Days. Confirm the schedule, and place your order. 4. Manage your paymentsYour order will be placed immediately once the payment is approved and complete. You can track your payment dates, adjust your card details, or pay early inside the free Klarna App. 5. Order completeYour order will be placed immediately, once the above steps have been successfully completed. You will receive a confirmation email of your orders details and shipping timeline. Important Regulatory Risk WarningSpreading the cost of your purchases can be a helpful budgeting tool, but borrowing more than you can afford could seriously affect your financial status. Please make sure you can comfortably afford your payments on time.Klarna&apos;s Pay in 3 and Pay in 30 Days are credit agreements. Borrowing beyond your means can have serious consequences, including automated late fees, your debt being passed to a collection agency, and negative impacts on your credit status. 18+, UK residents only. Subject to status. Terms and conditions apply. Important Financial Disclosures &amp; WarningsWe believe in complete transparency. While Klarna is highly convenient, you must be aware of the following risks before choosing to borrow 1. Late Payment FeesIf Klarna is unable to collect your scheduled payment, they will make another attempt to charge your linked card. If the balance remains unpaid after 7 days, a late fee of up to &#xA3;5 may be added to your account. To protect you from spiraling costs, Klarna caps its late fees and will never charge more than two late fees per order. &#xA0; 2. Impact on Your Credit FileApplying for Klarna involves a &quot;soft&quot; credit check, which is invisible to other lenders and does not affect your credit score. However, if you miss your payments or default, Klarna will report this information to Credit Reference Agencies. This can severely damage your credit history, making it much harder or more expensive for you to obtain credit (such as mortgages, credit cards, or mobile contracts) in the future. &#xA0; 3. Debt CollectionIf an account remains unpaid for several months despite multiple reminders, Klarna may pass the debt to an FCA-approved third-party debt collection agency to recover the funds. If this happens, you will no longer be able to use Klarna for future purchases. &#xA0; Need Support?If your financial circumstances change and you are worried about making an upcoming payment, reach out to Klarna&#x2019;s customer service team directly via their app or website. They may be able to freeze late fees and help you set up an affordable payment plan.Or for free, independent, and confidential debt advice, you can contact national charities like MoneyHelper or StepChange. Here you can find Klarna&apos;s support centre&#xA0;&#x1F449;&#xA0;<a data-fr-linked="true" href="https://www.klarna.com/uk/help/">https://www.klarna.com/us/help/</a>

About Klarna

Frequently Asked Questions About Klarna. Find quick answers to the most common questions about using Klarna to pay for your purchases. Who can use Klarna / Is it available internationally?. Klarna is a global payment provider available to shoppers in

Frequently Asked Questions About KlarnaFind quick answers to the most common questions about using Klarna to pay for your purchases. Who can use Klarna /&#xA0;Is it available internationally?Klarna is a global payment provider available to shoppers in many countries, including the UK, the US, Canada, Australia, New Zealand, and most of Europe (such as Germany, France, Spain, Italy, Sweden, and the Netherlands).To use Klarna, you must meet the following general requirements:<ul><li>Age: You must be at least 18 years old (or the legal age of majority in your country).</li><li>Residency &amp; Currency: You must be a resident of a supported country, and your billing address must match the country/currency in which you are checking out. (For example, to check out using GBP, you must be a UK resident; to check out in USD, you must be a US resident).</li><li>Payment Method: You must have a valid payment card or bank account in your name with a positive credit history.</li><li>Verification: You must be able to receive mobile verification codes via text to register your account. &#xA0;</li></ul> Will Klarna perform a credit check?Yes. Klarna performs a &quot;soft&quot; credit check at checkout. This is used to verify your identity and assess your financial eligibility. This check does not affect your credit score and is not visible to other lenders. However, please note that failing to make payments on time will be reported to credit bureaus, which will harm your credit score and make it harder to obtain credit in the future. Why was I declined for Klarna?Klarna assesses every single transaction individually to promote responsible spending. Your eligibility is determined by a combination of factors, including:<ul><li>Your credit history.</li><li>The total value of the items in your basket.</li><li>Your history of repaying previous Klarna purchases.</li><li>Having an outstanding unpaid balance with Klarna.</li><li>Even if you have been approved in the past, a new transaction may still be declined.</li></ul> Payments &amp; FeesWhat are my payment options?We offer two popular interest-free options at checkout:<ol><li>Pay in 3 (or Pay in 4 depending on your country): The total cost of your order is split into equal installments. The first is paid at checkout, and the remaining payments are taken automatically over the following weeks.</li><li>Pay in 30 Days (Pay Later): Your order is shipped immediately. You have up to 30 days from the shipment date to pay the balance in full. &#xA0;</li></ol> How do I pay my balance?Payments are processed automatically from the debit or credit card you link to your Klarna account. You can also make manual, early payments at any time by logging into the Klarna App or the Klarna website. What happens if I miss a payment?If a scheduled payment fails, Klarna will automatically try to collect the funds again. If that attempt fails, you may be charged a late fee (typically up to &#xA3;5 in the UK, or equivalent local fees in other regions). Missing payments can also result in your account being passed to a debt collection agency and will negatively affect your credit score. Returns &amp; RefundsHow do returns work when paying with Klarna?Your right to return items is completely unaffected by your payment period, and you will only ever pay for the items you decide to keep.As soon as we ship your order, Klarna will email you your invoice/payment schedule, which will clearly state your payment due dates. What should I do if my payment date is near but my return is still in transit?If your payment deadline is approaching and we are still processing your return, we highly recommend marking your items as returned in the Klarna portal.You can do this easily by logging into the Klarna App or Portal and selecting &quot;Report a Return&quot; on your order. This temporarily pauses your payment schedule so you will not receive payment reminders or incur late fees while your return is being processed.If you require further assistance with your return, please reach out to our Customer Connection Team at <a href="mailto:customerconnect@astridandmiyu.com">customerconnection@astridandmiyu.com</a> When will my Klarna invoice be updated?Once our team receives and completes your return, it will notify Klarna immediately. They will instantly update your statement:<ul><li>If you made a partial return: Klarna will adjust your remaining installments, and you will receive an updated invoice showing only the balance for the items you kept.</li><li>If you made a full return: Klarna will cancel all remaining payments and refund any installments you have already paid.</li></ul> How long does a refund take?Once we process your return, your refund will be issued by Klarna directly back to your original payment card. From there it typically takes 5 to 7 working days to clear into your account. Is Klarna secure?Yes. Klarna uses industry-standard security measures and encryption to keep your personal data and card details perfectly safe. Additionally, you are covered by Klarna&apos;s Buyer Protection Policy. This means you do not have to pay for your ordered goods until you have physically received them, shielding you from issues like lost parcels or incorrect orders. Need Support?If your financial circumstances change and you are worried about making an upcoming payment, reach out to Klarna&#x2019;s customer service team directly via their app or website. They may be able to freeze late fees and help you set up an affordable payment plan.Or for free, independent, and confidential debt advice, you can contact national charities like MoneyHelper or StepChange. Here you can find Klarna&apos;s support centre &#x1F449;&#xA0;<a data-fr-linked="true" href="https://www.klarna.com/uk/help/">https://www.klarna.com/us/help/</a>

Klarna FAQs

Please do not hesitate to contact us about any problems or assistance you may need when ordering with us. We are dedicated to making your experience with us the best it can be!

Astrid and Miyu US

Payment & ordering

How To Return

Return & Refund Policy

Can I Return Earrings?

My Item Is Faulty, How Do I Return It?

Will My Loyalty Points Be Refunded?

How To Return A Gift

Can I Return My Order To Any Store?

Instant Exchanges

I Don't Have A Printer, How Can I Return My Item?

Returns

Warranty Policy

What Materials Are Used To Create Astrid & Miyu Jewellery?

How Do I Find My Ring Size?

Lost Or Stolen Jewellery

Jewellery Care For Plated Items

Jewellery Discolouration

Necklace Sizing

The Clasp On My Huggie/ Hoop Won't Close

I Have A Nickel Allergy, Is Your Jewellery Safe?

I Have Had A Reaction To The Metal In My Jewellery, Can I Return The Item?

How Can I Tell How Much Is On My Gift Card And When It Expires?

People, Product And Planet - A&M's Impact

Gift Cards/ E- Gift Cards

Mi&Yu Discount

Milestone Rings

Product

My Order Hasn't Arrived Yet, What Should I Do?

Something Is Missing From My Order / I Have Received The Wrong Item

How Long Does Delivery Take?

How Is My Order Packed?

How Do I Track My Parcel?

Do I Need To Pay Customs And Duties Charges?

What Courier Will My Parcel Be Shipped With?

Do You Ship To A PO Box Address?

Delivery

Can I Cancel My Order?

Can I Update My Address?

Can I Edit My Order After It Has Been Placed?

I Am Having Problems Placing My Order, What Should I Do?

How Do I Use A Promotional Code?

How Do I Use A Gift Voucher Or Discount Code?

What Payment Methods Do You Accept?

How Long Does It Take For The Payment To Be Taken For My Order?

What Packaging Do You Use?

A Payment Was Made But I Have Not Received An Email Confirmation/ Received My Order

My Order Is Being Sent Back You

Orders

What Is The Warranty On My Welded Chain And Can I Have It Repaired Or Replaced?

Can I Wear My Welded Bracelet When Swimming?

Re-sizing Your Welded Bracelet

Can I Add Charms On My Welded Bracelets/ How Many Charms Can I Have On My Welded Bracelet?

How to book A Warranty Appointment For My Welded Chain??

My Welded Bracelet Isn't From A&M - Can I Add Charms Or Have It Repaired In An A&M Store?