How Long Does Delivery Take?Updated 19 hours ago
💌 Delivery Timings & Special Orders
We’re working hard to get your beautiful new pieces to you as quickly as possible - here’s everything you need to know about dispatch times and personalised orders.
🚚 Standard Delivery (4-7 Working Days)
We aim to dispatch all standard delivery orders within 48 business hours.
If there’s any unexpected delay, we’ll be in touch to keep you in the loop.
⚡ Express Delivery (3 Working Days)
✨ A few quick notes:
This applies to business days only.
Excludes Public Holidays
💖 Need to Update on Your Order?
Unfortunately, we are unable to edit, amend or cancel orders once they are placed. This would also include any address update requests.
✨ Story Chains (Bespoke & Beautiful)
Standard: approximately 4 weeks plus shipping time
✍️ Engraved Items
Please allow up to 4 working days for engraving, plus delivery time. Trust us, it’s worth the wait as these pieces are extra special.
If you have any questions regarding your order, you can always reach out to our Customer Care team. Please email [email protected] with your order number and we’ll be happy to assist💕