Sorry to hear your order has not arrived yet. Once we have dispatched your items, you will receive a shipping confirmation email along with tracking details, so that you can follow your parcel’s journey. You can reach out to our customer service team
We are sorry to hear that you have an item missing from your order, please contact the customer team who can help with this - [email protected].
All our deliveries can be tracked, you will be sent a tracking link in your shipping confirmation or you can log in to your customer account. https://www.royalmail.com/track-your-item. Otherwise, please message us on our Live Chat or email us at cust
We aim to dispatch all regular orders within 48 business hours, if there is a delay, we will let you know. You can reach out to our customer team if you are looking for more information about your order - [email protected] - please prov
We ship internationally however If you're based in the EU please visit eu.astridandmiyu.com/. If you're based in the US or Canada please visit us.astridandmiyu.com. If your shipping country is not available to select at checkout, we apologise, this i
Standard Delivery. Free / 8-10 working days. Express Delivery. $15 / Free on orders over $1752-4 working days. Standard Delivery. Free / 8-10 working days. Express Delivery. $15 / Free on orders over $1752-4 working days
All shipments for UK Standard is arranged via UK Royal Mail or Evri. All international orders are now shipped via different international couriers, ensuring a more reliable and faster delivery service. We do also offer faster services for Europe and
Please note that we are currently unable to deliver to PO Box numbers. This is to ensure the safe delivery of your Astrid & Miyu order.
We’ve updated our jewellery boxes in three sizes, and we’ve released brand new jewellery boxes for our 14k & 9k gold pieces. Your jewellery will arrive in a reusable suedette pouch, and our 14k & 9k gold pieces will also come with a polishing cloth t
All international orders include duties and taxes, so there will be no additional charges upon delivery.