We are so sorry to hear that your item is faulty, please use our Online Returns Portal or get in touch with us at [email protected] who can chat further and help to get this resolved for you. Please note - in order for a refund, exchange
We are sorry to hear that your purchase is unsuitable. You are of course welcome to return the items for a refund, exchange or a credit note within 28 days from the date of purchase. Please use our Returns Portal to process your request. To ensure yo
If you haven't got a printer dont worry - lots of us dont!. When you process your return via our returns portal you can select a QR code, take this QR code to the post office, they will scan this and can then process your package or you can book a co
🎄We’re extending our returns period for orders placed from 29th October - 23rd December, so they can return their jewels until 31st January. Gifting has never been so stress free!🎄. We are very sorry to hear that your gifted item is unsuitable!You
For all refunds and exchanges, please use our returns portal. To ensure your item is eligible for return it must:. ✅Be unworn. ✅No signs of wear or damage. ✅In its original condition and packaging. We don't accept returns for the following items:. 💍
Yes, it is free to return your item(s) using our online returns portal:. https://us.astridandmiyu.com/pages/returns. Head over to our portal and enter your order number and email address to get your free return label.