We are so sorry to hear that your item is faulty, please reach out to our Customer Care Team so we can get this resolved for you. Please note - in order for a refund, exchange or credit note to be processed, faulty items are required to be returned t
We are sorry to hear that your purchase is unsuitable. You are of course welcome to return the items for a refund, exchange or a credit note within 28 days from the date of purchase. Please use our Returns Portal to process your request. To ensure yo
If you haven't got a printer dont worry - lots of us dont!. When you process your return via our returns portal you can select a QR code, take this QR code to the post office, they will scan this and can then process your package or you can book a co
We are very sorry to hear that your gifted item is unsuitable!You are able to process a gift return through our returns portal. In order to do so you will need the following information:. If you are looking to return this without letting the original
For all refunds and exchanges, please use our returns portal. To ensure your item is eligible for return it must:. ✅Be unworn. ✅No signs of wear or damage. ✅In its original condition and packaging. We don't accept returns for the following items:. 💍
Yes, it is free to return your item(s) using our online returns portal:. https://us.astridandmiyu.com/pages/returns. Head over to our portal and enter your order number and email address to get your free return label.